FAQ

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HOW IT WORKS

About Theatre in Paris

What is Theatre in Paris? A theatre? A production team? An artist troupe?

Theatre in Paris is your international online theatre box office, opening the doors of Parisian playhouses to over 60 nationalities and counting. We partner with theatres and playhouses all over the city of Paris to ensure their French productions are accessible to English-speakers. Theatre in Paris is part of Panthea, a pioneer in theatre accessibility offering complete surtitling solutions to the European continent and beyond.


For any acting inqueries, we invite you to please contact production teams directly. If you would like to join our corporate office, feel free to consult our careers page to see if you are a match for one of our open opportunities.

Who is behind Theatre in Paris?

Theatre in Paris was founded by 3 French nationals of very different backgrounds, each lending their own expertise and all with the same passion for theatre. Carl de Poncins started his career as an engineer, Christophe Plotard as a journalist, and Romain Beytout as an opera singer. After one day wishing to bring an Australian friend to see a show in Paris and realising the lack of options, the trio joined forces with a small team of Berlin theatre surtitling experts to offer accessible performances in playhouses all over Paris, Europe's most visited city. Theatre in Paris is an international team comprised of French, American, Canadian, and German nationals.

Is Theatre in Paris bringing accessible theatre elsewhere?

Theatre in Paris is proud to be part of Berlin-based Panthea, expert in accessible theatre offering complete surtitling solutions to Europe and beyond. Currently, we have decided to base our ticketing hub in Paris, a city with a rich theatrical history and with a record number of international visitors. As the Theatre in Paris story unfolds, we may just start bringing accessible shows to other cities, so stay tuned!
For any theatre or production teams looking for more information on surtitling solutions, visit Panthea and consult with our Berlin-based surtitling experts to find a solution to meet your needs.

Is Theatre in Paris hiring?

Theatre in Paris is always looking for new talent to join our international team! Looking for an exciting experience in a company involved in performing arts and tourism activities? Visit our careers page to check our current opportunities and our LinkedIn page for company updates and announcements.

Plays

What kinds of shows can I see with Theatre in Paris?

Theatre in Paris always ensures there are a variety of accessible shows available. Many playhouses are famous for a certain show genre, and the benefit of working with theatres all over the city is that we can offer you the best of all varieties! Show types include:

  • Modern comedies
  • Legendary classics from Molière, Corneille, Victor Hugo and more
  • Original, intimate musicals
  • One-(wo)man-shows
  • Musical magical spectaculars
  • Broadway-style musical productions

and more!

See what's playing today

What are the different theatres and playhouses like throughout Paris?

Paris doesn't have the same reputation as London or New York theatre scenes, but it should! Sprinkled throughout the City of Lights you will find theatres and playhouses of all sizes, from the quaint neighborhood theatre, to grandiose ornate playhouses dating back centuries. The different Parisian venues come in all shapes and sizes, some with ornate historic decor and other more modern and cherished by the locals for the new talent they bring. Each theatre has its own unique story, explore all of the Parisian venues we work with!

Are Theatre in Paris shows for travelers or French people?

Both! Our aim is to break the langage barrier and ensure anyone can attend a performance with the locals in one of Paris' hundreds of theatres! Theatre in Paris guests will be seated right alongside the local French theatre-goers for a perfectly Parisian evening. If you look closely, you'll see Parisians lined up outside a theatre every night of the week to catch a performance, but until now this hasn't been an option for visitors and non-French speakers in the French capital. That's what Theatre in Paris is here for, opening the doors of historic Parisian theatres to everyone!

How does Theatre in Paris select its shows?

Theatre in Paris is constantly on the lookout for new hit shows in Paris, in order to ensure we always have a wide variety of the best shows in town. Our dedicated team of English-speakers is sent to test every show to ensure both the production and the venue meet our high quality standards, and that the subject matter will be pleasing to international audiences. We are committed to only bringing you the best Paris has to offer, a truly local experience. Be on the lookout next time your walking through the Parisian metro, you may start to notice the local advertisements for many of our shows!

See what's playing

How far in advanced can I reserve tickets for a show?

As some of our theatre-goers have busy travel plans, we always try to open sales as early as possible. The best way is to check on a seasonal basis, so we can ensure you see the full variety of shows available each season. While we have a few shows that run year-round, typical Parisian shows play for a single season, so we generally recommend waiting to reserve until the season you plan to be in Paris to ensure you have the full show variety to choose from.
Enter the exact date(s) you are looking for and see what's playing!

How much does a ticket with Theatre in Paris generally cost?

We work with all different theatres and show production companies to ensure we always have a variety for all tastes and budgets. Depending on the show and the category, ticket prices can range anywhere from 20€ to 105€ per ticket, Certain shows benefit from special online offers and discounted youth rates, we invite you to please visit the show booking pages for further pricing details.

How long does a show in Paris typically last?

Our shows typically are from 1 to 3 hour performances, and certain shows also have an intermission. Please browse our show pages to find all the details including show duration and intermission details on a specific show.

At what time do shows in Paris typically begin?

Most Theatre in Paris shows are evening performances, and a few also feature an additional matinee performance. As throughout most of continental Europe, Theatre in Paris shows tend to begin towards the end of the evening, with a start time anywhere from 7pm - 9pm. To start planning your Parisian night out, please browse our show pages to find all the specific showtime details.

How comfortable are the seats in Parisian playhouses?

We put the comfort of our international theatre-goers before all else. While you will always be placed in a cushioned seat, we do prefer to remind our guests that many of Paris' most historic theatres still feature an authentic original decor, and this includes the seats. Some seating in the more historic venues may have less room than you may be used to elsewhere, in order to ensue it keeps the decor and experience as authentic as possible.

How can I stay updated on the latest accessible shows in Paris?

To ensure you never miss the latest Theatre in Paris news and the city's hottest new shows, we invite you to subscribe to our email newsletter.

Language & accessibility

Theatre in Paris promises all shows are accessible to English speakers, what does that mean?

The mission of Theatre in Paris is to bring French theatre to international audiences, and our commitment is to being your theatre box office for all the language barrier free shows in the city. Our shows are carefully selected to be 100% accessible and understandable for English speakers. We ensure this in a variety of ways: French shows with live English surtitles, shows entirely in English, and some shows with no dialogue at all. We take the worries of speaking French out of the equation, so you can sit back, relax, and enjoy the show!

Will they speak English at the theatre?

Yes, we ensure each of our partner theatres has English-speaking staff onsite, for a smooth journey language barrier free every step of the way.

What are surtitles?

‘Surtitles’ are the projection of the translation, or the script of the play, above the stage onto a screen. They allow for (in our case) total understanding of a foreign language play, or otherwise to enable the deaf and hard of hearing to understand a performance. We have a dedicated team of surtitlers who project the text in perfect synchronisation with the play all in real time. Amazing, isn't it?

Where will the surtitles be located?

The surtitles are projected above the stage onto a screen in synchronisation with the performance. When you buy your tickets through Theatre in Paris, we guarantee seats with an optimal view of both the surtitles and the action of the stage.

What language(s) will the surtitles be in?

For all the subtitled shows on our website, English is the only language currently available. However, we would like to incorporate more languages into our service, so stay tuned!

Do I need to speak French to understand the shows?

Not at all! We are bringing you the best of French theatre alongside the locals, all language barrier free. Shows in French benefit from English surtitles, while some shows are entirely in English and others have no dialogue at all!

Reservations

What is included with a Theatre in Paris ticket? What is not included?

A ticket with Theatre in Paris ensures you will have optimal seating placement within the theatre, with a good view guarantee for subtitled performances. Our promise is to offer a truly unique local experience. For theatre-goers purchasing tickets for one of our subtitled performances, a complimentary English show programme exclusively crafted is provided upon arrival at the venue, perfect for souvenirs! Our English speaking customer service team is always here to help and make sure that nothing gets lost in translation.


Please note that transportation to and from the theatre is not included in the ticket price, nor is any food or beverages included, unless expressly specified.

What payment methods are accepted?

You can pay by credit or debit card on our secure online system, using our easy to fill in booking form. All major credit and debit card are accepted, including Mastercard, Visa, and American Express. At this time, we only accept online payment directly on our website before the show, payment by cash/check or directly at the venue is not possible. If you prefer to book via telephone, or have any trouble with our online system you can call us weekdays at the following number: +33 185 086 689.

What are the differences between the different seating categories?

For many of our shows we offer a variety of seating categories, which will determine your placement in the theatre. These categories range from Category Gold (the highest), followed by Categories 1, 2, and 3. We invite you to consult the show booking pages for more precise details about the category location at each venue as well as a chart of the various sections.
For many subtitled performances, we specially reserve the balcony seating for our international guests to ensure an optimal visibility of both the action on stage and the subtitles.

Please note that the different categories will determine your seat placement within the theatre and your visibility, but all seats are the same in regards to dimensions and comfort!
 

What is the Limited Web Offer discount price?

For each show date, we offer a limited number of tickets in each category at a special discounted price. For each category, the limited offer tickets are exactly the same seating with all included, simply at a discounted price. These online discounted tickets are at a first come, first served basis, so if you see some Limited Web Offer seats available for your show date, reserve them before they're gone!

Does Theatre in Paris offer special group rates or student discounts?

Yes! Some of our shows benefit from a special youth rate for those 26 and under, feel free to consult the show booking pages for further details and availability.


For groups of 10 or more, we offer special group rates and invite you to contact [email protected] or visit our Groups page to learn more.

Can I reserve my theatre tickets for a show the same day?

Of course! We understand not everything can be planned in advanced, and we're happy to accomodate any spur of the moment theatre decisions. Ticket sales generally close a few hours before showtime, varying slightly depending on the show, so feel free to browse what's playing tonight!

How can I ensure my party is seated together at the theatre?

Theatre in Paris ensures that all tickets reserved in the same order will be automatically seated together at the theatre within the seating categories selected. Please feel free to address any specific questions to [email protected] or directly via our Contact page.

What can I do if my payment card if declined?

Occasionally, international banks will automatically block an international online transaction. We recommend you first contact your bank to alert them of any international travel intentions to avoid any potential problems. Our online payment platform accepts all major credit cards including Visa, Mastercard, and American Express.

Can I purchase theatre tickets as a gift?

Yes! You are able to purchase a gift voucher for any of our shows, allowing the person receiving the gift to select the show date of their choice. Simply go to your desired show's booking page and click the "Buy as a Gift" button and follow the simple instructions.

Myself or a member of my party requires special considerations, will the theatres be able to accomodate?

Some of our more historic theatres still include their original seating and decor to ensure an authentic experience. This sometimes means that the seats have less leg room than international theatre-goers may be accustomed to. We are happy to accomodate when at all possible to find the most confortable seating for everyone, and invite you to please get in touch with us at [email protected] to determine how we can best assist your specific needs.

Are the theatres handicap-accessible?

While most of the modern venues we work with are handicap-accessible, some of the more historic playhouses do have very limited handicap-accessible seating. Please refer to each of our detailed theatre pages to determine accessibility for a given venue. For any further questions or accomodations requirements, you are always welcome to contact us at [email protected] or reach out directly on our Contact page.

Can I select my exact seating?

Theatre in Paris wrks directly with the different venues to reserve a block of seating guaranteeing the best visibility of both the subtitles (when applicable) and the stage for our guests. This means each and every seat reserved with Theatre in Paris will always ensure full visibility! The different seating categories determine your seat placement within this block of specially reserved seats. Seat allocation within each category is on a first come, first served basis, and you will receive your precise seating assignment within the selected category upon arriving to the theatre. 

At the theatre

What should I do when I arrive at the theatre?

Upon arrival at the theatre, plaese head directly to the ticketing counter with your purchase voucher received by email. You can select to either rint out this voucher or simply show it on your smartphone. The theatre staff will exchange your voucher for your assigned tickets and you will be shows to your seat.

When should I arrive at the theatre for my show?

We invite you to arrive at the theatre at least 15 minutes before the showtime indicated on your confirmation voucher.

Do I leave a tip at the theatre?

Tips are not mandatory in Parisian theatres. However, ushers will usually expect a small tip of between 2€ and 5€, which you can give them when they've shown you to your seat. Please note that this tip is not for Theatre in Paris but rather for each individual usher. Fun fact: the French word for “tip” is “pourboire,” which literally translates to “to have a drink.”

Do I need to print my email voucher for the show?

Upon arrival at the theatre, you will need to present the voucher sent along with your order confirmation. You can select to either print out this voucher, or simply show it on your smartphone, entirely up to you!

Is it ok if I arrive a little late or have to leave slightly early for the performance?

We always recommend arriving about 15 minutes before the performance start time in order to receive your tickets and be seated. Please note that once the show has begun, we cannot guarantee access to your seats, and it is therefore highly recommended to avoid any late arrival. Should for whatever reason you need to leave the performance early, please simply do so discreetly so as not to disturb the other audience members or performers.

Will they speak English at the theatre?

Yes, we ensure each of our partner theatres has English-speaking staff onsite, for a smooth journey language barrier free every step of the way.

How do I get to the theatre? Will they be able to assist in reserving a taxi?

Tickets purchased through Theatre in Paris do not inlude transportation to or from the venue. All of our locations are accessible via the Parisian public transportation system (metro and buses), or you of course can select to take a taxi. The theatre staff at the front desk would be happy to assist you in reserving a taxi.

Can I bring my infant / young child to the theatre?

Kids and kids at heart are all welcome at the theatre, and we even have a few special magical musical performances that are perfect for all ages! We invite you to refer to the specific show page where any age recommendations are noted. For certain shows, you can benefit from a special youth rate for anyone under 26 years old.


Please note, that all children must be accompanied by an adult, and that no child care will be provided at the theatre. A ticket must be purchased for any child that is not to remain on the lap of the parent or guardian. We invite our theatre-goers to bring young infants at their discretion so as to avoid disturb the other audience members or performers.

Can I bring suitcases or luggage to the theatre?

While many of our partner theatres do have a coat check, for security reasons they are typically not permitted to accept luggage or other overly large baggage. A brief bag check as a security measure is also commonplace at many public venues including theatres.

Will there be anything to eat or drink at the theatre?

Many of our theatres have their very own bar and/or restaurant onsite where food and beverages are available for purchase before or after the performance. The best part? Each of our theatres sprinkled throughout the city allows you to discover a new neighborhood, and they each have local restaurants and bars to discover. Here's a list of the best places for drinks and a meal around our theatres!

Can I bring my own food to the theatre?

Outside food is generally not permitted in Parisian venues, and audience members are asked not to eat during the performance so as not to disturb other audience members or the performers. Some venues have their own bar/restaurant for something pre or post show, and there are plently of dining options around each of our theatres. Explore some of our favorite dinner and show recommendations!

Do the theatres have air conditioning?

While some of our partner venues are equipped with air conditioning, we cannot guarantee that each historic theatre is fully equipped for the wamer months. You will find the details for each venue listed on the theatre page and the corresponding show page(s).

How do the locals dress for the theatre in Paris?

The typical Parisian will dress casual chic for a night at the theatre, nothing too fancy. Many people come directly from work and are simply dressed to transition from day to night.

Will the theatres be able to accomodate if I or a member of my party has any special requirements?

Some of our more historic theatres still include their original seating and decor to ensure an authentic experience. This sometimes means that the seats have less leg room than international theatre-goers may be accustomed to. We are happy to accomodate when at all possible to find the most confortable seating for everyone, and invite you to please get in touch with us at [email protected] to determine how we can best assist your specific needs.

Are the theatres handicap-accessible?

While most of the modern venues we work with are handicap-accessible, some of the more historic playhouses do have very limited handicap-accessible seating. Please refer to each of our detailed theatre pages to determine accessibility for a given venue. For any further questions or accomodations requirements, you are always welcome to contact us at [email protected] or reach out directly on our Contact page.

Help with my tickets

Can I make a change with my reservation / request a refund?

Please note that all ticket sales are final. In the rare case that the production team cancels a show date, we will contact you directly to either change to another date or process a full refund.

What do I do if my payment card is declined?

As occasionally some international banks will automatically block a foreign online transaction, we invite you to first contact your bank directly to confirm your intention to purchase via our online platform. Our online secure payment platform accepts all major credit and debit cards, including Mastercard, Visa, and American Express. Should the problem persist, you can always call us at +33 185 086 689.

Who can I contact in case of unforseen circumstances?

We understand that sometimes unforseen emergencies can come up, and our team is always ready to assist, we are available weekdays 10am - 7pm (Paris time) at +33 185 086 689. Alternatively, you are able to talk to a team member via our online chat, send us an email at [email protected], or directly via our Contact page.

If the performance is cancelled or delayed, will I be informed?

Straight away! Performers are human too, and if a key actor falls sick the show production occasionally is required to call off a performance. In the very rare occurence that a show date is cancelled or delayed, the Theatre in Paris team will contact you directly using the contact information given during your order (email and phone number) to either change your dates or process a full refund.